• Toll-free  888-665-8637
  • International  +1 717-220-0012

BVC 5 - Event Log

The error log records errors triggered during use of the store and captures the information with the advanced exception management system built into the software. This log also records information and warning items.

Ex: Some shipping methods, such as USPS and FedEx have a "Diagnostic" setting that will record communication between the store and shipping carrier. This information will be displayed in the event log.

The error log will also display failed login attempts by users, and other useful information.

Click the Clear All button to clear the message log to see if an error continues or was a one time glitch. Information from the error log can be copied and pasted into an e-mail.

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  • Toll-free  888-665-8637
  • International  +1 717-220-0012