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The BV Commerce Forum contains a wealth of knowledge that you can search 24 hours a day. If you have a question, chances are you'll find your answer here. If not, post your question and get an answer from one of our staff or another community member.

Browse the Forum

Support Ticket

Having a problem? Don’t worry; we’ll get it sorted out. Open a support ticket and you’ll hear from us within 24 hours during the work week (Mon-Fri). Please note that support tickets can only be opened by customers with a current BV.NEXT plan.

Open a Support Ticket


RTM—read the manual and learn how to use BV Commerce. Presently only the BVC 5 manual is available but most of it is applicable to BVC 2013-2017 as well. Also, our documentation blog posts are a great place to gain some in-depth knowledge of the platform.

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  • Toll-free  888-665-8637
  • International  +1 717-220-0012