• Toll-free  888-665-8637
  • International  +1 717-220-0012
Welcome Guest! To enable all features please Login or Register.



#1 Posted : Tuesday, May 14, 2019 8:47:08 AM(UTC)

Rank: Member

Joined: 2/24/2016(UTC)
Posts: 94
United States

Thanks: 13 times
Whenever customers use PayPal Express as their payment option, their PayPal account email address gets imported/overwrites their account email address (or email they manually entered).

This is causing a major issue as we have a design review process involving us contacting the customer via email for their approval. Many customers use a "junk" email address for their PayPal account, and therefore do not see our emails with their designs.

Is there a way to prevent their PayPal email from importing/overwriting the email address already in the email address field?
#2 Posted : Tuesday, May 14, 2019 1:55:08 PM(UTC)

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,357
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 158 time(s) in 153 post(s)
This should be doable, but it will require that the PayPal integration be customized.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

©2022 Develisys. All rights reserved.
  • Toll-free  888-665-8637
  • International  +1 717-220-0012