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toolsup
#1 Posted : Thursday, September 27, 2018 12:53:27 PM(UTC)
toolsup

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Joined: 1/19/2005(UTC)
Posts: 48

If an order is deleted should it show in the audit log?
Thanks Matt
Aaron
#2 Posted : Thursday, September 27, 2018 2:39:14 PM(UTC)
Aaron

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In BVC 2018 SP1 deleting an order is logged.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
toolsup
#3 Posted : Thursday, September 27, 2018 2:44:56 PM(UTC)
toolsup

Rank: Member

Joined: 1/19/2005(UTC)
Posts: 48

Ok,
In the past few weeks I have had a two orders disappear. There is nothing in the audit log about the order being deleted.
Thanks Matt
Aaron
#4 Posted : Thursday, September 27, 2018 3:00:07 PM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,220
United States
Location: Hummelstown, PA

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What do you mean by "disappeared"?
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
toolsup
#5 Posted : Thursday, September 27, 2018 3:39:12 PM(UTC)
toolsup

Rank: Member

Joined: 1/19/2005(UTC)
Posts: 48

The order today, I was reviewing after a credit was issued to a credit card and suddenly it was no longer there, the order number turned to 00000 and I couldn't find it in the order manager any longer. Something similar happened last week.
Thanks Matt
Aaron
#6 Posted : Friday, September 28, 2018 8:04:21 AM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,220
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 138 time(s) in 133 post(s)
I've never seen a placed order (i.e. one that was visible in Order Manager) disappear unless it was deleted.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
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