Rank: Member
Joined: 1/19/2005(UTC)
Posts: 49
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If an order is deleted should it show in the audit log? |
Thanks Matt |
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,381 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
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In BVC 2018 SP1 deleting an order is logged. |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 1/19/2005(UTC)
Posts: 49
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Ok,
In the past few weeks I have had a two orders disappear. There is nothing in the audit log about the order being deleted. |
Thanks Matt |
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,381 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
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What do you mean by "disappeared"? |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 1/19/2005(UTC)
Posts: 49
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The order today, I was reviewing after a credit was issued to a credit card and suddenly it was no longer there, the order number turned to 00000 and I couldn't find it in the order manager any longer. Something similar happened last week. |
Thanks Matt |
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,381 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
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I've never seen a placed order (i.e. one that was visible in Order Manager) disappear unless it was deleted. |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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