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RhinoGroup
#1 Posted : Thursday, March 25, 2021 9:54:27 AM(UTC)
RhinoGroup

Rank: Member

Joined: 7/31/2013(UTC)
Posts: 14

Within the last week we noticed no shipping was being charged on our client's site (BVC 2018 SP1). After turning on diagnostic mode and checking the audit log, we see the response is coming back as a chunk of html:

Response: <HTML>
<HEAD><TITLE>UPS Online Tools Rate</TITLE></HEAD>
<BODY><H2>
Service Name: Rate<br>
Remote User: null<br>
Server Port: 443<br>
Server Name: onlinetools.ups.com<br>
Servlet Path: /Rate<br>
</H2>
</BODY></HTML>

Any idea what's going on?
Aaron
#2 Posted : Thursday, March 25, 2021 10:38:18 AM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,343
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 156 time(s) in 151 post(s)
Please open a support ticket to resolve this issue. Thanks!
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
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