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MS
#1 Posted : Saturday, January 05, 2019 5:39:19 PM(UTC)
MS

Rank: Member

Joined: 1/18/2018(UTC)
Posts: 17

My store is installed in a subfolder /estore/

Site.standard url is correct but product.product url is adding and extra sub folder into the url. How can I fix this? Thank you,

[[Site.StandardUrl]][[Product.ProductURL]]

from email -
https://www.domain.com/e...S-516__076711004507.aspx
correct url -
https://www.domain.com/e...S-516__076711004507.aspx

Edited by user Saturday, January 05, 2019 5:39:51 PM(UTC)  | Reason: Not specified

Aaron
#2 Posted : Tuesday, January 08, 2019 10:04:04 AM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,296
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 145 time(s) in 140 post(s)
It could be a bug in an older version. We've fixed a number of pathing issues over the years when running BVC in a sub-folder.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
MS
#3 Posted : Sunday, January 27, 2019 8:55:01 PM(UTC)
MS

Rank: Member

Joined: 1/18/2018(UTC)
Posts: 17

I think I'm running the latest version. Are there updates that I don't know about? How can we resolve the issue?
Aaron
#4 Posted : Monday, January 28, 2019 11:00:07 AM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,296
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 145 time(s) in 140 post(s)
Actually, I don't think this is a bug but rather an artifact of running your store in a sub-folder. The [[Site.StandardUrl]] will include the full path to the store homepage, which includes the sub-folder (e.g. https://www.domain.com/estore/). The [[Product.ProductURL]] is a root-relative URL (e.g. /estore/products/Lixit-Water-Bottle-Kit-GB-KIT-S-516__076711004507.aspx). So, if you use these two replacement tokens together it will result in a doubling of the sub-folder. The workaround is to replace the [[Site.StandardUrl]] token with a hard-coded URL that omits the sub-folder (e.g. https://www.domain.com).
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
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