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MGTD
#1 Posted : Wednesday, February 14, 2018 10:56:06 AM(UTC)
MGTD

Rank: Member

Joined: 5/8/2015(UTC)
Posts: 22
United States
Location: South

I've just upgraded to BVC17. I sometimes have to enter orders for wholesale customers. If they sign in and are forced to reset their password, I'm locked out - can't sign in as them.

How can I stop forced password resets?

Thanks.
Aaron
#2 Posted : Wednesday, February 14, 2018 1:30:46 PM(UTC)
Aaron

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Are you impersonating their account to place their order on the front end or placing the order through the New Order page in the admin?
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
MGTD
#3 Posted : Wednesday, February 14, 2018 1:35:28 PM(UTC)
MGTD

Rank: Member

Joined: 5/8/2015(UTC)
Posts: 22
United States
Location: South

Just signing in on the first page. (sign in/out)

I don't sell gold bullion, do I really need to have users reset their passowords? I se there is an interval setting (no less than 90 days).

Edited by user Wednesday, February 14, 2018 1:37:12 PM(UTC)  | Reason: Not specified

Aaron
#4 Posted : Wednesday, February 14, 2018 6:34:10 PM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,299
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 145 time(s) in 140 post(s)
Originally Posted by: MGTD Go to Quoted Post
Just signing in on the first page. (sign in/out)

Only users that have admin access are required to change their password.

Originally Posted by: MGTD Go to Quoted Post
I se there is an interval setting (no less than 90 days).

This is the maximum allowed for PCI Compliance.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
MGTD
#5 Posted : Wednesday, February 14, 2018 8:20:14 PM(UTC)
MGTD

Rank: Member

Joined: 5/8/2015(UTC)
Posts: 22
United States
Location: South

That's what I needed, Thanks.
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