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TKatch
#1 Posted : Wednesday, October 25, 2017 3:18:34 PM(UTC)
TKatch

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I would think it would be a good idea to have a button on the MyAccount_Orders_Details page to make a payment? I think currently the only way a customer can pay for an unpaid order is to call and have an admin do it manually. Any downside to this?
Aaron
#2 Posted : Thursday, October 26, 2017 8:20:28 AM(UTC)
Aaron

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Do you accept POs? That's the only way I can think that an order could be placed without a payment that would then be later paid by credit card (which I'm assuming is the only payment method you would expect customers to be paying their already placed orders with).
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
TKatch
#3 Posted : Thursday, October 26, 2017 9:22:40 AM(UTC)
TKatch

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We accept:

Credit Card
PayPal
Check
Phone

Many reasons come up that a customer needs to select payment by Check or Phone but then change to pay by Credit Card. Nice to have that option sitting there for them to pay by Credit Card if need be. And it saves us time if they don't have to call with payment.
Aaron
#4 Posted : Thursday, October 26, 2017 11:41:08 AM(UTC)
Aaron

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The only after-the-sale payment method that you're looking to accept from the My Account section is credit card, right?
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
TKatch
#5 Posted : Thursday, October 26, 2017 3:05:52 PM(UTC)
TKatch

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Location: Joliet, IL

Thanks: 61 times
Yes, just credit card method.
Aaron
#6 Posted : Friday, October 27, 2017 9:32:50 AM(UTC)
Aaron

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Joined: 4/2/2004(UTC)
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United States
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Thanks for answering my questions, Tom. Yes, this sounds like it would be a beneficial feature for B2B customers. We will consider it for a future release.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
 1 user thanked Aaron for this useful post.
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