• Toll-free  888-665-8637
  • International  +1 717-220-0012
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

toolsup
#1 Posted : Monday, January 30, 2017 7:40:22 AM(UTC)
toolsup

Rank: Member

Joined: 1/19/2005(UTC)
Posts: 49

We have been having a problem with credit cards getting declined when there are letters entered into the bill address box before the numbers. Example: PO Box 111. If I remove "PO Box" and rerun the transaction it is getting approved.

Anyone else seeing this? Or know if a solution?

Thanks

Matt
Thanks Matt
Aaron
#2 Posted : Monday, January 30, 2017 10:04:54 AM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,381
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
If you're doing AVS checks on the street address I'm guessing that could be the problem. So, you may need to relax your AVS settings.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

©2024 Develisys. All rights reserved.
  • Toll-free  888-665-8637
  • International  +1 717-220-0012