Rank: Member
Joined: 1/23/2013(UTC)
Posts: 267
Location: Joliet, IL
Thanks: 64 times
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Is anyone experiencing issues with their website functioning properly with Apple's Safari browsers? A customer claims that trying to add a product to the cart was giving them an error that there were no items in the cart. Apple is not allowing Safari to be installed on Windows machines, as far as I can tell, so I can't troubleshoot myself.
I'm using BV Commerce 2015.0.3.961, but I have not installed SP1 yet.
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,381 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
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Tom,
We tested your site today in Safari on a Mac and did not have any problems. The only idea that we had is that the user may not have completed all of the required input fields and didn't notice the error message when they hit the Add to Cart button; then they checked their cart and did not see the item (since it was never added). |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 1/23/2013(UTC)
Posts: 267
Location: Joliet, IL
Thanks: 64 times
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Thanks for testing that for me. I assumed he made some mistake in placing the order, but of course the customer was adamant that he did everything right. We'll leave it at that for now. Edited by user Wednesday, August 12, 2015 12:16:35 AM(UTC)
| Reason: spelling
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