Rank: Member
Joined: 4/22/2004(UTC)
Posts: 280
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I reset the Keyword Searches Report and since then it does not populate at all. The same issue was reported several years ago here. Is there a fix for this? Thanks
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,381 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
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Originally Posted by: lcasey  I reset the Keyword Searches Report and since then it does not populate at all. Are you sure that your store is set to record searches? Go to Options >> Site Settings >> Performance and verify that "Record Customer Searches" is checked. As an aside, I would recommend using Google Analytics keyword reports as they are far more robust and can be used in conjunction with other GA data. |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 4/22/2004(UTC)
Posts: 280
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Thanks Aaron - Record Customer Searches was not checked. I'm sure that will fix the issue.
Regarding GA, I wholeheartedly agree with you and had already passed this to the store admins. I should have removed the report so it isn't even in the application.
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