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toolsup
#1 Posted : Tuesday, February 18, 2014 12:57:50 PM(UTC)
toolsup

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Joined: 1/19/2005(UTC)
Posts: 49

For some reason we have additional images showing up that we did not add to a product. Sometime they are blank images, and some times they are an image from another product. It is creating a problem on Google with the product feed. It's creating a image link like http://xxx.com/123.jpghttp://xxx.com/369.jpg.

Is there a way to clear all of the additional images from the database other than going through each product one by one?
Thanks Matt
Aaron
#2 Posted : Tuesday, February 18, 2014 1:25:20 PM(UTC)
Aaron

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Originally Posted by: toolsup Go to Quoted Post
For some reason we have additional images showing up that we did not add to a product. Sometime they are blank images, and some times they are an image from another product.

The wrong additional image(s) are probably happening when you clone one product to make another product. The blank images were probably created before you upgraded; this was a bug that was fixed in 2013. You will need to remove these from your products.

Originally Posted by: toolsup Go to Quoted Post
It is creating a problem on Google with the product feed. It's creating a image link like http://xxx.com/123.jpghttp://xxx.com/369.jpg.

Can you post a feed file with a few samples rows of bad data?

Originally Posted by: toolsup Go to Quoted Post
Is there a way to clear all of the additional images from the database other than going through each product one by one?

You could do this with a SQL query.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
toolsup
#3 Posted : Tuesday, February 18, 2014 1:55:30 PM(UTC)
toolsup

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Joined: 1/19/2005(UTC)
Posts: 49

That's kind a funny. I downloaded and fixed the feed from Google and now the feed engine isn't generating a Google feed but he Bing feed is coming out fine.

What should the SQL query be?
Thanks Matt
Aaron
#4 Posted : Wednesday, February 19, 2014 11:54:44 AM(UTC)
Aaron

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Originally Posted by: toolsup Go to Quoted Post
I downloaded and fixed the feed from Google and now the feed engine isn't generating a Google feed but he Bing feed is coming out fine.

We've identified a bug in the Google Shopping feed that causes it to fail on subsequent generations. The workaround for the time being is to restart the application (e.g. download/re-upload Web.config file).

Originally Posted by: toolsup Go to Quoted Post
What should the SQL query be?

If you want to delete all of the additional images in the database this is the query that you will need to run. As always, make a database backup before running a script like this that will purge so much data.

Code:
DELETE
FROM bvc_ProductImage
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
toolsup
#5 Posted : Wednesday, February 19, 2014 12:03:27 PM(UTC)
toolsup

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Joined: 1/19/2005(UTC)
Posts: 49

Thanks Aaron.
The feed tool did start working again.
How would we modify this to just delete the additional images?
Thanks Matt
Aaron
#6 Posted : Wednesday, February 19, 2014 4:48:51 PM(UTC)
Aaron

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Originally Posted by: toolsup Go to Quoted Post
How would we modify this to just delete the additional images?

That's what the query does. The small and medium images are stored in the main product table (bvc_Product).
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
toolsup
#7 Posted : Wednesday, February 19, 2014 5:05:54 PM(UTC)
toolsup

Rank: Member

Joined: 1/19/2005(UTC)
Posts: 49

Thanks Aaron
Thanks Matt
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