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willthing
#1 Posted : Thursday, June 25, 2009 10:57:52 AM(UTC)
willthing

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We're moving our store to a new hositng provider and are getting an error that I can't figure out. Could anyone here shed some light on it?

http://hornsillustrated.com/store/
Aaron
#2 Posted : Thursday, June 25, 2009 12:14:40 PM(UTC)
Aaron

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Try removing this line from your Web.config file.

Code:
<authentication mode="Windows" />


It sounds like your hosting company does not allow you to modify this setting.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
willthing
#3 Posted : Thursday, June 25, 2009 5:20:53 PM(UTC)
willthing

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Posts: 15

Yikes, whole new list of errors:

http://hornsillustrated.com/store/
Andy Miller
#4 Posted : Thursday, June 25, 2009 6:02:40 PM(UTC)
Andy Miller

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That's just one error.

My guess is that you have not made /store/ a virtual directory. So .NET is looking for assemblies (DLL's) in the /bin directory. To fix this ask your server admin to make /store/ a virtual directory with ASP.NET 2.0.
Andy Miller
Structured Solutions

Shipper 3 - High Velocity Shipment Processing
Aaron
#5 Posted : Thursday, June 25, 2009 8:37:11 PM(UTC)
Aaron

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Now it looks like you're missing a DLL in the /bin folder. Make sure you have MetaBuilders.WebControls.RemoteWindow.dll in the /bin folder.
Aaron Sherrick
BV Commerce
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willthing
#6 Posted : Friday, June 26, 2009 12:06:47 PM(UTC)
willthing

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Posts: 15

Just checked. It's out there.
Andy Miller
#7 Posted : Friday, June 26, 2009 1:59:53 PM(UTC)
Andy Miller

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Aaron - I don't think it should be looking in the /bin folder. Given the site URL, shouldn't it be looking in the /store/bin folder?
Andy Miller
Structured Solutions

Shipper 3 - High Velocity Shipment Processing
Aaron
#8 Posted : Friday, June 26, 2009 10:19:12 PM(UTC)
Aaron

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Oh yeah, good call! Duh. Check the /store/bin folder (as Andy said) for that DLL. Also, make sure that the /store folder is setup as an application in IIS.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
willthing
#9 Posted : Saturday, June 27, 2009 11:58:32 AM(UTC)
willthing

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Posts: 15

Ok - it's definitely in the store/bin folder. How do I setup as an app in IIS when I don't host the actual site. That's done through appliedi. Do I need to check with them?
Andy Miller
#10 Posted : Saturday, June 27, 2009 1:03:39 PM(UTC)
Andy Miller

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Some hosts give you a control panel that includes the ability to create a virtual directory. But if yours does not, or you are not sure, then check with Applied Innovations. Tell them you have installed BVC5 in a subdirectory called store. They will know what to do.
Andy Miller
Structured Solutions

Shipper 3 - High Velocity Shipment Processing
willthing
#11 Posted : Monday, June 29, 2009 8:58:45 AM(UTC)
willthing

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Posts: 15

Thanks so much for the help. The virtual directory worked. I'm getting an error when clicking on the login / sign up link on the site now though. Any ideas?

http://hornsillustrated.com/store/Login.aspx - the rest of the site seems fine.
Aaron
#12 Posted : Monday, June 29, 2009 11:35:13 AM(UTC)
Aaron

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That sounds like you need to check your SiteStanardUrl and SiteSecureUrl settings in your Web.config file. If you're using SSL for the SiteSecuredUrl, make sure that it is properly setup on your hosting account.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
willthing
#13 Posted : Monday, June 29, 2009 8:49:28 PM(UTC)
willthing

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Posts: 15

Aaron,

Thanks for your assistance on this. It's greatly appreciated.

I'm still getting errors whenever it tries to access the shared ssl URL. In the web.config I have the following.

Code:
<add key="StandardURL" value="http://www.hornsillustrated.com/store/" />
<add key="SecureURL" value="https://securesite16.appliedi.net/hornsillustrated-com/store/" />


This store is located in the "store" folder off of the main directory. Sometimes it gives me the following error. http://hornsillustrated.com/store/Login.aspx

Any suggestions? I feel like we're so close on this.
willthing
#14 Posted : Monday, June 29, 2009 8:55:58 PM(UTC)
willthing

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Joined: 10/29/2008(UTC)
Posts: 15

Appears to be working correctly now...
Aaron
#15 Posted : Tuesday, June 30, 2009 9:58:32 AM(UTC)
Aaron

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I still get the error if I click the Login link in the upper-left corner. It seems like the site isn't redirecting to the SecureURL path for some reason.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
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