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Dean
#1 Posted : Sunday, September 17, 2006 11:06:38 AM(UTC)
Dean

Rank: Member

Joined: 2/20/2005(UTC)
Posts: 282

While importing orders, the import goes fine for the first 5273 orders and then stops on 5274. Best I can tell, order number 5274 is the first cancelled order in this group of orders. Is there a trick to get the import tool to go on with orders when a cancelled order is encountered?
Dean
#2 Posted : Monday, September 18, 2006 8:10:55 AM(UTC)
Dean

Rank: Member

Joined: 2/20/2005(UTC)
Posts: 282

I decided to try to re-import the orders again (two more times in fact) and the order import tool stopped in two different places. I no longer feel that this issue is related to cancelled orders.
jetheredge
#3 Posted : Tuesday, September 19, 2006 10:37:37 AM(UTC)
jetheredge

Rank: Member

Joined: 3/1/2006(UTC)
Posts: 1,142

How many orders are you trying to import? It could be some sort of timeout issue. Also, have you checked the log file in the folder with the import tool to see if it is generating any errors?
Justin Etheredge
Senior Software Engineer
BVSoftware
Dean
#4 Posted : Tuesday, September 19, 2006 1:23:31 PM(UTC)
Dean

Rank: Member

Joined: 2/20/2005(UTC)
Posts: 282

I have heard from Nick. He thought it was timing out.
jetheredge
#5 Posted : Tuesday, September 19, 2006 4:09:43 PM(UTC)
jetheredge

Rank: Member

Joined: 3/1/2006(UTC)
Posts: 1,142

Alright good, just wanted to make sure you were getting help.
Justin Etheredge
Senior Software Engineer
BVSoftware
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