We are trying to export our products using your tool. We only have 3000 products but the tool fails with a timeout. I know the login is working because we are able to export our categories. Why can't the tool dump a mere 3000 products? Here is the log error. Any thoughts?


Robert





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Starting Export at 8/20/2008 9:45:00 AM
Export mode: product
Logging Into Web Store
Using Store: http://*****/WebServices3.asmx (domain reference removed for forum post)
Successfully logged into store
Getting List of Products
Export Error: The operation has timed out - at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at BvcImportTool.BVweb.WebServices3.Catalog_InternalProduct_FindByCriteria_WithPaging(AuthenticationToken& token, ProductSearchCriteria ProductSearchCriteria, Int32 startRowIndex, Int32 maximumRows, Int32& rowCount)
at BvcImportTool.Core.Modules.ProductTranslator.Export()
at BvcImportTool.MainForm.btnExport_Click(Object sender, EventArgs e) GetWebResponse