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Brough.Josh
#1 Posted : Thursday, December 13, 2007 6:04:45 PM(UTC)
Brough.Josh

Rank: Member

Joined: 12/13/2007(UTC)
Posts: 3

We have a few customers who, upon returning to our store, simply sign up with another, second profile. Is there a way, in the admin section, to merge these two profiles for the same person, into ONE profile?
Help?
bvcoder
#2 Posted : Saturday, December 15, 2007 10:50:37 AM(UTC)
bvcoder

Rank: Member

Joined: 8/1/2007(UTC)
Posts: 310

No. There is no way to merge profiles in BV5. However, its possible to do with some custom programming. Should be straight forward. Contact me: "support at bayquel dot com" if you want to talk.

Thanks
Thanks,
Satya
support @ bayquel.net
Work: +1 803 883 3226
Marcus
#3 Posted : Monday, December 17, 2007 2:10:01 PM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

You can edit one order and "re-assign" it to another customer in the top, left corner using the username box.
bvcoder
#4 Posted : Monday, December 17, 2007 2:24:54 PM(UTC)
bvcoder

Rank: Member

Joined: 8/1/2007(UTC)
Posts: 310

But you will still have a duplicate customer in your user profiles.
Thanks,
Satya
support @ bayquel.net
Work: +1 803 883 3226
Marcus
#5 Posted : Monday, December 17, 2007 2:30:05 PM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

Yes, you can optionally delete one of the customer profiles after assigning all of it's orders to the other one.
bvcoder
#6 Posted : Monday, December 17, 2007 2:35:09 PM(UTC)
bvcoder

Rank: Member

Joined: 8/1/2007(UTC)
Posts: 310

Makes sense. Unless you really want to merge 2 different profiles. Probably not so important anyways as long as there is a workaround.
Thanks,
Satya
support @ bayquel.net
Work: +1 803 883 3226
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