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'Category Type' and 'Display Template' in 2026 Version
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michael_b
#1 Posted : Wednesday, September 9, 2026 2:03:24 PM(UTC)
michael_b

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What 'Category Type' and 'Display Template' I should choose if I want to display category page with all products without having Faceted Search option on the left side. For now, any Display Template I choose if it's not 'Grid with Faceted Search', I get the Error page.

Basically, what I like to see is the products without the Faceted Search option on the left side when I click on Category.

Do I need to Click on 'Select Criteria' and choose something?

Edited by user Wednesday, September 9, 2026 2:59:04 PM(UTC)  | Reason: Not specified

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Aaron
#2 Posted : Wednesday, September 9, 2026 2:27:57 PM(UTC)
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Can you post a screenshot of the error that you're receiving?
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michael_b
#3 Posted : Wednesday, September 9, 2026 2:58:16 PM(UTC)
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Originally Posted by: Aaron Go to Quoted Post
Can you post a screenshot of the error that you're receiving?


I have updated my original post with the error screenshot and more details.
Aaron
#4 Posted : Wednesday, September 9, 2026 3:25:08 PM(UTC)
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OK. The next step is to check the Audit Log. The underlying error should be there.
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michael_b
#5 Posted : Wednesday, September 9, 2026 3:45:51 PM(UTC)
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Looks like the all errors from Category pages were coming from the old/unused 'Display Template' that was created before. I've changed to 'Grid with Faceted Search' and everything works fine.

I still have same question:

What should I choose in order to see all products without the Faceted Search option on the left side?

Which 'Display Template' I would need to choose instead of 'Grid with Faceted Search'? Anything else I choose I get no results.

Thank you.
Aaron
#6 Posted : Wednesday, September 9, 2026 3:49:53 PM(UTC)
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I can't speak for the state of your site, but if you have leftover/old templates from past versions, they may not work without some code changes. Any of the templates that ship with BVC 2026--which you can see on the demo store--should work. If you want a grid layout but without faceting, then choose one of other 'Grid' templates.
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michael_b
#7 Posted : Wednesday, September 9, 2026 4:01:20 PM(UTC)
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I can only see products when I choose 'Grid with Faceted Search', any other 'Display Template' giving me 0 results. Please see attached screenshot.

All what I'm looking for is to display products without 'Faceted Search' filter on the left side, which 'Display Template' I should choose and why I don't see any results?

Thank you
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Aaron
#8 Posted : Thursday, September 10, 2026 7:50:45 AM(UTC)
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My assumption based on the limited information provided is that you either 1) didn't define any criteria for this dynamic category or 2) the criteria you defined is too restrictive and results in no matching products. Another possibility is that you made product data changes to match your criteria and did not wait for dynamic categories to automatically update/regenerate (by default this happens every 24 hours) or did not manually force an update.
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michael_b
#9 Posted : Thursday, September 10, 2026 11:35:27 AM(UTC)
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I have the following for one of my categories:

1. 'Dynamic Category' under the Category Type - please see the screenshot
2. Updated the 'Select Criteria' - please see the screenshot
3. Preview under the 'Product Criteria' working correct, I do see 18 products - please see the screenshot
4. Getting 0 results - - please see the screenshot

What I'm doing wrong?

Thank you
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Aaron
#10 Posted : Thursday, September 10, 2026 1:27:52 PM(UTC)
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Did you just set that criteria? If so, it can take up to 24 hours for the category to update unless you manually force the regeneration of dynamic categories (Options >> Site Settings >> Category).
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michael_b
#11 Posted : Thursday, September 10, 2026 1:51:17 PM(UTC)
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Aaron,

I set criteria like couple of hours ago and just RUN (Regeneration interval (in hours):) now...still see '0 Items Found'

Thank you
Aaron
#12 Posted : Friday, September 11, 2026 12:53:43 PM(UTC)
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I see the problem. In the criteria of your dynamic category, you've set your dynamic category as a category criteria for itself. That will always result in zero products. Your criteria needs to define which products to dynamically add to the category.
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michael_b
#13 Posted : Friday, September 11, 2026 1:15:39 PM(UTC)
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Hi Aaron,

I'm sorry but I'm still confused.

I tried to choose 'Static Category' under the 'Category Type' and choose products in Product Selection --- got 0 results (after I Run Now category Regeneration)


I choose 'Dynamic Category' under the 'Category Type' and choose products in Product Selection --- got 0 results (after I Run Now category Regeneration)


Please let me know what needs to be chosen to have products displayed.

Thank you
Aaron
#14 Posted : Friday, September 11, 2026 2:28:29 PM(UTC)
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If you set the category to be a Static category then regenerating dynamic categories will have no effect. Something else to check is what the 'items per page' setting is for each template that you're trying to use (Content >> Category Templates).
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michael_b
#15 Posted : Friday, September 11, 2026 2:38:01 PM(UTC)
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Thank you Aaron. I'm not sure why in Category Templates Edit 'Items Per Page' set to 0 by default. I set the number and it works now. Thank you again!
michael_b
#16 Posted : Friday, September 11, 2026 3:02:26 PM(UTC)
michael_b

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Aaron,

I think there's an error: when I set any number of products on the page under the Category Templates Edit (see the screenshot) and choose Bottom for Pagers, I get number of products twice on the top of the page and Sort Order kind of in the middle.

Thank you
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Aaron
#17 Posted : Friday, September 11, 2026 5:53:22 PM(UTC)
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Yeah, that looks like a bug. You can always hide one of them with CSS or use one of the other options (i.e. Top or Both).
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