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TKatch
#1 Posted : Friday, July 5, 2019 4:15:45 PM(UTC)
TKatch

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Joined: 1/23/2013(UTC)
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Location: Joliet, IL

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1. Is there a file size limit set for the file uploader for customers uploading an image at the product level?
2. Uploaded files are showing up full size in the viewer under the uploaded file name on the product page. Shouldn't they show up as only a thumbnail size by default? Or is this something that I need to talk to my developer about?
Aaron
#2 Posted : Monday, July 8, 2019 7:49:40 AM(UTC)
Aaron

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Joined: 4/2/2004(UTC)
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United States
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Originally Posted by: TKatch Go to Quoted Post
1. Is there a file size limit set for the file uploader for customers uploading an image at the product level?

The application-wide default for request size, which includes file uploads, is ~20 MB.

Originally Posted by: TKatch Go to Quoted Post
2. Uploaded files are showing up full size in the viewer under the uploaded file name on the product page. Shouldn't they show up as only a thumbnail size by default? Or is this something that I need to talk to my developer about?

The file upload feature supports any file type, not just images. We do make a provision to display images that the browser supports but there is no additional smarts to resize images. If you are having display problems, like oversized images breaking the page layout, then that is something that can easily be addressed with CSS changes in your theme.
Aaron Sherrick
BV Commerce
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