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birdsafe
#1 Posted : Wednesday, July 15, 2009 11:17:01 PM(UTC)
birdsafe

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Joined: 2/21/2007(UTC)
Posts: 1,113

I'm trying to figure out why certain orders are not being imported. There are orders that I cannot import into QB no matter what I try -- if I try to import that specific Order ID, it just will not do so. Has anyone seen this or have a clue as to what I can look for?
birdsafe
#2 Posted : Thursday, July 16, 2009 9:22:35 AM(UTC)
birdsafe

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Posts: 1,113

I found the reason that orders were skipped -- it had to do with new products on the order and not having the correct Inventory account in QB -- but I also found that the connector has been applying sales tax to ALL orders.

Can anyone give me a suggestion as to how I can OVERWRITE existing sales in QB or otherwise edit in bulk sales to eliminate the sales tax applied to out of state orders? In QB I can't "delete" a sales receipt, only VOID and that has to be done one at a time -- I'm talking over 5000 orders!

Thx
john.power
#3 Posted : Friday, July 17, 2009 8:03:17 AM(UTC)
john.power

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Joined: 7/14/2004(UTC)
Posts: 254

Joe, this may be possible thru the Intuit SDK which is free, but the learning curve is steep. Backup is vital to state the obvious, perhaps a QB developer could assist.

Go here for the SDK info. http://developer.intuit.com/technical_resources/default.aspx?id=1492 and here for possible sources for developers http://marketplace.intuit.com/developers.aspx

Good luck.
birdsafe
#4 Posted : Sunday, July 19, 2009 9:33:29 PM(UTC)
birdsafe

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Posts: 1,113

Thanks -- it may be more time conducive for me to just edit all the sales receipts!
stealthauto3
#5 Posted : Saturday, August 14, 2010 1:21:07 PM(UTC)
stealthauto3

Rank: Member

Joined: 10/29/2008(UTC)
Posts: 66

I too am having a LOT of orders not import. Birdsafe - can you explain in more detail what you discovered? Many of my products tend to go into negative inventory as I drop ship a lot of items... do you think this might be the problem?
ttillman
#6 Posted : Tuesday, September 14, 2010 9:16:27 PM(UTC)
ttillman

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Joe, you should be able to delete a sales receipt. Are you an admin user?


Tim
birdsafe
#7 Posted : Tuesday, September 28, 2010 8:03:37 AM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

that's a workaround, yes, for the bug in the program
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