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sternyy
#1 Posted : Tuesday, June 23, 2015 2:50:18 PM(UTC)
sternyy

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I've received a few request that our checkout is "broken" because the customer's auto populating software does not work on our site. Has anyone ever received anything like this?
Aaron
#2 Posted : Tuesday, June 23, 2015 4:12:50 PM(UTC)
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Yes, we've seen this before. I think what happens is that the software populates the fields without tripping the JavaScript events (so the AJAX never fires to update the page).
Aaron Sherrick
BV Commerce
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Aaron
#3 Posted : Tuesday, June 23, 2015 9:27:17 PM(UTC)
Aaron

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I did a little more digging on this today. Ultimately it seems like a browser problem, and naturally there is inconsistent behavior across browsers. Presently it looks like there are two ways to address this:

  1. Disable autocomplete on form elements (i.e. autocomplete="off")
  2. Use this autofill event polyfill: https://github.com/tbosch/autofill-event
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
 1 user thanked Aaron for this useful post.
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