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Prince
#1 Posted : Monday, October 26, 2015 10:25:17 AM(UTC)
Prince

Rank: Member

Joined: 10/26/2015(UTC)
Posts: 1

I am getting,

Charge Exception: Payment Error - System error: An existing connection was forcibly closed by the remote host.

when any user tries to place an order. I can see this log under an order.

- SSL is configured fine.
- Login & Transaction key is placed.
- Live url: https://secure.authorize.net/gateway/transact.dll
- It is not is Demo Mode
- 80, 443 are open

What else could be stopping it. Please let me know.

Edited by user Monday, October 26, 2015 10:28:06 AM(UTC)  | Reason: Not specified

Aaron
#2 Posted : Monday, October 26, 2015 11:50:18 AM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,381
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
There could be an issue with your SSL certificate. Try entering your site's domain into the SSL Labs test tool below.

https://www.ssllabs.com/ssltest/analyze.html

You may also want to check with Authorize.Net to see if they can help you further troubleshoot this since their server is closing the connection.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
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