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everydayis.com
#21 Posted : Tuesday, April 29, 2008 12:24:15 AM(UTC)
everydayis.com

Rank: Member

Joined: 4/29/2008(UTC)
Posts: 1

You can contact me, i can help you... :cool:
CorneliuTusnea
#22 Posted : Tuesday, April 29, 2008 7:50:03 AM(UTC)
CorneliuTusnea

Rank: Member

Joined: 8/17/2006(UTC)
Posts: 681

I have just done the same for my new site. I'll release a beta soon. You click on buy, and you get a nice non-intrusive popup with "Thanks ... your item was added to the cart ..."
My beta-testers were like "wow, that's soo cool" :)
Regards,
Corneliu.
http://www.bestgames.com.au
http://www.bestchess.com.au



BV Product Links, Details and Signatures: Improve your customer experience:

http://www.acorns.com.au/projects/bv/quicklink/

Phonydip
#23 Posted : Thursday, February 5, 2009 2:17:01 PM(UTC)
Phonydip

Rank: Member

Joined: 4/28/2003(UTC)
Posts: 15

Why can't online shopping carts be as simple and as useful as retail shopping carts?

The buyer should be able to add new products to the cart while shopping and have the cart following closely along, out of the way, and keeping track of the running total cost (including shipping.)

Users should be able to decide when they want to go to the check out line.
Aaron
#24 Posted : Thursday, February 5, 2009 5:40:44 PM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,381
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
Noah and Corneliu,
How did this change work for your stores? How about some links?
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
Marcus
#25 Posted : Thursday, February 5, 2009 10:47:31 PM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

It seems to me that once a customer puts an item in the cart you have several things to do:

1) Make sure the customer has confirmation that their action was successful (or unsuccessful)

2) Make sure the customer has an easy way to proceed to the checkout process if they want to

3) Offer the customer other products they may be interested in (especially based on what they just selected)

4) Give the customer a chance to undo what they just added to the cart.

If you redirect to the cart with recommended items you can do all of these things easily. Amazon.com takes the customer to a cart page but the cart portion is small and the suggested other items area is large.

If you stay on the product page it seems to me that you're wasting screen space that could be used to present additional products. Why would the customer want to see the details of the item they just put in the basket. They've already made that decision.

I can see moving to an "always on screen" mini cart but that has to be balanced with the overhead of loading and displaying all the product information on each page. Right now, BV 5 isn't as efficient at keeping cart data around as the new BV Commerce Service code that we're working on is so that may be a possibility for BV 6.
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